Manager: Tracie Sellers
Main Office: 108 Autherine Lucy Hall
About Tech Support for Fall 2020
Request Assistance
- During work hours: Call 205-348-2445.
- During after hours: Online Request Located on Tech Tab in MyBama. Online form prepopulated with location information of current faculty, staff, and students. To submit a ticket, click on Submit Service Request. To check the status of a ticket, click on Check Ticket Status. This will give you a list of your tickets, and whether it is open, closed, or in progress. Note: Under the Request Description, type “College of Education” before typing your problem or request. This is to make sure that the problem or request is routed to TSS, and not to another College or OIT. You can also attach a file to the ticket if needed.
Information needed to set up your email on your mobile device using Exchange
Server: webmail.ua.edu
Domain: ua-net.ua.edu
Lab Locations
- Lab 105 (Open Lab): Monday-Thursday, 8 a.m.-10 p.m. and Friday, 8 a.m.-5 p.m.
- During Interim, Lab 105 is open Monday-Thursday, 8 a.m.-5 p.m., and Friday, 8 a.m.-12 p.m.
- Lab 107 (Classes Only)
- Lab 109 (Classes Only)
- Lab 305 (Classes Only)
Tools and Resources
OIT help desk
Zoom Video conferencing
- How to request an account https://oit.ua.edu/software/zoom/
- Get Started Using Zoom. https://support.zoom.us/hc/en-us/categories/200101697-Getting-Started
Staff
